Mutuals are owned by you - their customers or members. They have no shareholders demanding ever increasing dividends, so they are free to focus entirely on their customers’ needs.
Mutuals exist for the members to benefit from the services they provide. Profits are usually re-invested for the benefit of members, both now and for the future.
In a climate where many financial sectors are struggling, the mutual sector is growing in strength. This is largely because the ethos on which it is founded – the strong values of trust, ownership and joint benefit- strikes a chord with what matters to people today. Mutuals are an appealing alternative to companies purely motivated by profit.
Good to know
Today, UK mutuals are big business. They account for £95 billion in revenue every year and affect the lives of more than one in every three UK citizens.
What are mutuals saying?
“Mutuals are all about helping people to help themselves. Risk is pooled in these organisations and members share the benefits and profits of their mutual trade.”